Terms of Service

 

WEBSITE TERMS & CONDITIONS GENERAL INFORMATION

This website (the site) The Agency De La Mode is run and maintained by Ognyana Nikolova trading as The Agency De La Mode. GDPR registration reference number: ZA798734 . Our email address is oggy@theagencydelamode.com.


The Agency De La Mode is on online platform which provides professional services, online coaching and consulting.

These Website Terms and Conditions (Terms and Conditions) cover the terms on which you may use the site, conduct your business and purchase products. 

Please read these Terms and Conditions carefully before you start to use the site. By using the site, you accept and agree to be bound and abide by these Terms and Conditions and our Privacy Policy. If you do not accept them, please do not use the site. 

USER RIGHTS OF ACCESS 

You have permission for temporary, non-exclusive use of the site. The Agency De La Mode reserves the right to withdraw or change the content of the site and these Terms and Conditions at any time without notifying you and without having any legal responsibility towards you. You are not allowed to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any part of the site. You are also not allowed to license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the site and/or any documents or online resources on the site available to any third party. You are responsible for configuring your own computer and software to access the material and content on our site including downloadable files. We do not warrant that the way we deliver data to you is compatible with your software or with the way your mobile device, computer or tablet is configured. Although we do our best to protect our site, we are not responsible for any viruses, bugs or similar issues. We advise that you use your own virus protection software to protect yourself. You must treat all identification codes, passwords and other security information that you obtain from use of the site and (where applicable) for you to access parts of the site, as confidential. If we think you have failed to keep confidentiality, we may disable any such information, including your passwords and other codes. You agree to follow our Acceptable Use Policy. If you allow anyone else to use our site, you must make sure that they read these Terms and Conditions first, and that they agree to and follow them. If you do not use the site according to the law and these Terms and Conditions, we may suspend your usage, or stop it completely. We frequently update the site and make changes to it, but we have no duty to do this. This means that content on the site may be outdated or incorrect. We will have no liability to you for any losses or damage you may suffer from your reliance on any of our materials. We do not save your credit card details or share customer details with any third parties and we follow our Privacy Policy in handling information about you. By using the site, you agree to us handling this information and confirm that data you provide is accurate. Our site uses cookies. More information is provided in our Cookie Policy. 

CONFIDENTIALITY

Personal information or business information that you supply to The Agency De La Mode through the site, other than information that is in the public domain, will be treated confidentially and in line with our Privacy Policy and European Governance of GDPR policies. Confidential information will not be disclosed to any third party, including for the purposes of marketing, without your prior permission. We will only disclose your information if it is necessary for the performance of our services or where so required by law. 

VARIATION

We may change these Terms and Conditions from time to time. Please ensure that you check for any changes regularly, as you are bound by them if you use of this site. 

INTELLECTUAL PROPERTY RIGHTS

We are the owner or licensee of all intellectual property rights in the site including any databases that hold relevant information about the site. They are protected by copyright or trademark registration and you may only use any such material and the documents in line with these Terms and Conditions and this paragraph specifically. If you do not use the materials in line with these Terms and Conditions and this paragraph specifically, you lose your right to use our site, and must destroy or return any copies of documents you have made of it or any part of it. We reserve all our rights conferred to us by law to remedy any such breach. 

OUR RESPONSIBILITY TO YOU 

We do not guarantee the accuracy of material on our site or the materials uploaded by our users, and you are responsible for the way you use its content. 

We shall not limit or exclude our liability for: 

• Death or personal injury; 

• Fraud or fraudulent misrepresentation; or 

• Any act, omission or matter, liability for which may not be excluded or limited under any Applicable Law. 

We shall not be liable to you for any indirect, special or consequential loss or damage, including: 

• Loss of profit; 

• Loss of goodwill; 

• Loss of savings; or 

• Loss of contract. 

We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statute. 

Although we try to make the site available at all times, we do not warrant that your use of the site will be uninterrupted. We are not responsible for any loss or damage you may suffer resulting from any interruptions, errors or the transfer of data and you acknowledge that the site may be subject to limitations, delays and other issues. Any duty of care owed to you by us is owed to you alone and no duty of care is owed to any third party and we do not assume any responsibility to any third party in respect of the performance of our duties to you. 

LINKS TO OUR SITE OR OTHER SITES 

You are allowed to make a link to our site’s homepage from your website if the content on your site meets the standards of our Acceptable Use Policy and provided you do not suggest any endorsement by us or association with us unless we provide agreement in writing. We reserve the right to end this permission at any time. 

Links from our site to other sites are only for information. We do not accept any responsibility for other sites, the accuracy of their content or any loss you may suffer from using and relying on them. 

COMPUTER OFFENCES 

If you do anything which is a criminal offence under the Computer Misuse Act 1990 (such as for example introducing viruses, worms, Trojans and other technologically harmful or damaging material) your right to use the site will end immediately, we will report you to the relevant authorities and provide them with details of your identity. You must not try to obtain access to our server or any connected database or make any 'attack' on the site. 

JURISDICTION 

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any matters arising in connection to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales. 

COMPLAINTS 

If you have any questions or a complaint about the service provided by us, please contact  to make your complaint.

TERMS OF USE OF ALL SERVICES

CANCELATION OF SERVICE

By making a purchase of a product selected from our online Stores: Fashion Consulting Service; FSI Services; and Fashion Career Coaching Services, you are responsible to comply with The Agency De La Mode’s terms of cancelation:

  1. Cancelation/Refund of service is offered within 14 day post-purchase if the service in question has not been used, or attempted to be used (eg. purchased by mistake). Full monetary refund will be provided to the customer.

  2. Cancelation of service can NOT be offered if the service has been rendered, or in the process of being completed (eg. beginner stage or midway taking a course, completing personal coaching plan, or business consultancy package), this includes: Personal Coaching Plans, Fashion Consultancy Plans, Fashion Business Mentoring Plans, Career Coaching services.

  3. Cancelation of Career Coaching Mentoring Calls and Business Development Strategic Consultations can NOT be offered if post-purchase the customer has exchanged email/text agreement on the time and date applicable to receive the service in question.